Companion software
Optional Windows software that turns FoodOrders.ai orders into printed kitchen tickets on a printer you already own. Your orders, kitchen screen and dashboard work with or without it.
The Agent never becomes a single point of failure. If the computer is off, offline or the printer is out of paper, tickets stay on the kitchen screen and in the dashboard until they are handled.
The Agent shows the restaurant name and location it is paired to, so nobody has to guess which computer belongs to which kitchen.
You pick a printer already installed in Windows and review its test page. The choice is saved only after you confirm the test looked right.
Once the first two checks pass, new tickets print as orders arrive. If no printer is selected, the Agent refuses tickets instead of quietly holding them.
Availability
We describe hardware honestly. Anything not yet validated on real restaurant equipment is named as pilot or planned, never as supported.
• Windows 10 and Windows 11 (64-bit) only. macOS and Linux builds are in development.
• Distributed to kitchen pilot restaurants and accounts whose plan includes kitchen printing.
• Printer models are validated in a controlled pilot — see the printer compatibility list.
• Current Windows installers are signed and timestamped by FoodOrders.ai so customers can verify the publisher before installation.
Release history
Every Agent release is published here in plain language, alongside the rest of the FoodOrders.ai product timeline.
The Kitchen Printer Agent now keeps each dashboard screen laid out reliably while switching between Status, Configuration, Diagnostics and Stations, including on high-DPI Windows displays.
The Kitchen Printer Agent can now verify and install a downloaded FoodOrders.ai update through an attended, print-safe workflow instead of relying on an operator to trust an installer manually.
The Kitchen Printer Agent now keeps restaurant identity and operational pages clearly rendered, provides more room for printer details, and makes installed-versus-published software versions explicit.
The Kitchen Printer Agent now respects the selected printer's printable area and hardware margins when producing its standard Windows test page.
Our application is built on a backend platform that maintains SOC 2 Type II compliance and ISO 27001:2022 certification. We combine this security-focused infrastructure with privacy-conscious data practices, GDPR-supporting safeguards, and responsible AI governance informed by ISO/IEC 42001 principles. Payments are processed by Stripe, so card details never touch our servers. Our source code is maintained under branch protection, required peer reviews, and signed commits.
Platform certifications apply to our backend hosting provider and its defined systems and controls. They do not constitute independent SOC 2 or ISO certification of our company or this application. Compliance responsibilities are shared across our platform providers, application controls, connected services, internal operating practices, and our transparent, review-based development workflow.
SOC 2 Type II
Built using a platform subject to independent security-control assessment.
ISO 27001:2022
Supported by an information-security management framework certified at the platform level.
GDPR
Designed with privacy, transparency, data minimization and user rights in mind.
Responsible AI
AI practices informed by ISO/IEC 42001 principles for accountable AI management.