Companion software

Kitchen Printer Agent

Optional Windows software that turns FoodOrders.ai orders into printed kitchen tickets on a printer you already own. Your orders, kitchen screen and dashboard work with or without it.

The Agent never becomes a single point of failure. If the computer is off, offline or the printer is out of paper, tickets stay on the kitchen screen and in the dashboard until they are handled.

1. Paired to your restaurant

The Agent shows the restaurant name and location it is paired to, so nobody has to guess which computer belongs to which kitchen.

2. A printer is chosen and tested

You pick a printer already installed in Windows and review its test page. The choice is saved only after you confirm the test looked right.

3. Automatic printing is on

Once the first two checks pass, new tickets print as orders arrive. If no printer is selected, the Agent refuses tickets instead of quietly holding them.

Availability

Where the Agent stands today

We describe hardware honestly. Anything not yet validated on real restaurant equipment is named as pilot or planned, never as supported.

• Windows 10 and Windows 11 (64-bit) only. macOS and Linux builds are in development.

• Distributed to kitchen pilot restaurants and accounts whose plan includes kitchen printing.

• Printer models are validated in a controlled pilot — see the printer compatibility list.

• Code signing approval is in progress, so Windows may warn about an unfamiliar publisher.

Release history

Recent Agent updates

Every Agent release is published here in plain language, alongside the rest of the FoodOrders.ai product timeline.

Version 0.4.0Kitchen Pilot

Clearer kitchen setup and printer confirmation

The Kitchen Printer Agent now makes it easier to confirm that a restaurant is connected and ready to print.

Version 0.3.0Kitchen Pilot

Automatic ticket printing for paired kitchen computers

Paired Windows computers can print eligible orders automatically as kitchen tickets, with the order still visible on the kitchen screen if the printer is busy.

See all product updates

Security, Privacy & Responsible AI

Our application is built using Lovable, a platform that maintains SOC 2 Type II compliance and ISO 27001:2022 certification. We combine this security-focused infrastructure with privacy-conscious data practices, GDPR-supporting safeguards, and responsible AI governance informed by ISO/IEC 42001 principles. Our source code is managed in GitHub with branch protection, required reviews, and signed commits, and we use OpenAI Codex as an AI-assisted coding aid under human review — never as a processor of customer or production data.

Platform certifications apply to Lovable and its defined systems and controls. They do not constitute independent SOC 2 or ISO certification of our company or this application. Compliance responsibilities are shared across our platform providers, application controls, connected services, internal operating practices, and our transparent, review-based development workflow.

  • SOC 2 Type II

    Built using a platform subject to independent security-control assessment.

  • ISO 27001:2022

    Supported by an information-security management framework certified at the platform level.

  • GDPR

    Designed with privacy, transparency, data minimization and user rights in mind.

  • Responsible AI

    AI practices informed by ISO/IEC 42001 principles for accountable AI management.