The $199 Kitchen Pilot offer
Give your restaurant the full FoodOrders.ai treatment for 90 days.
Get every feature of Managed Pro, personal setup, a dedicated onboarding specialist and first-class founder support for one flat USD $199 per participating location. We build the menu, shape the voice agent and help your restaurant launch—without setup fees.
90 days. No automatic subscription. Request a refund within 14 days of purchase; a USD $19.99 administration fee is retained.
Kitchen Pilot overview · click the video to play or pause
The everything-you-need offer
At least $646 in standard value. Yours for $199.
Three months of Managed Pro is $447 at the regular $149 monthly rate, and the ordinary $199 setup fee is waived. That is a $447 saving—about 69%—before counting the dedicated specialist and founder support.
Domain registration and custom website work are optional and priced separately. Request a refund within 14 days of purchase; a USD $19.99 administration fee is retained.
Why now
The ordering problems independents actually have
Calls ring out during the rush
Phones go unanswered exactly when orders are worth the most, and nobody knows how many were lost.
Handwritten tickets get misread
Modifiers, allergy notes and substitutions live on paper and in memory, and the kitchen pays for it.
Online orders arrive in three places
A tablet here, an email there, a phone in a pocket — with no single acknowledged queue.
Nothing tells you what actually failed
When an order goes wrong there is no record of when it arrived, who saw it, or whether it printed.
Two ways to run it
Start with the equipment you already own
Screen-only is a complete pilot path. Printing is added only where a specific model and connection has been assessed and tested.
Screen-only
Run the pilot entirely from the Kitchen screen on a tablet, laptop or desktop you already have. No printer, no agent install, no new hardware.
- Orders appear, alert and are acknowledged on screen
- Works on Windows, macOS, Linux, iOS, iPadOS, Android and ChromeOS browsers
- Suitable for many takeout, café and catering operations
Printer-assisted
Add the FoodOrders Windows Agent on an existing Windows computer and print to a compatible printer already installed in Windows.
- Requires a Windows computer that stays powered on
- Compatibility is assessed and tested per model — never assumed
- The Kitchen screen stays live as the fallback when printing fails
Unsure about your printer? Check the compatibility list.
Already have a printer?
Bring your own printer and skip the hardware decision.
Restaurants that already own a compatible receipt printer move through the pilot fastest. We configure your existing hardware, train your team, and keep your current workflow as the fallback.
Priority path for pilots
- No procurement delay — start configuring immediately.
- Same 90-day guided pilot and direct support.
- Credit converts to your annual subscription.
Scope
What the pilot includes — and what it does not
Included
- Every feature included with the $149/month Managed Pro plan
- All ordinary FoodOrders.ai setup and onboarding fees waived
- A dedicated onboarding and integration specialist
- First-class founder support for the full 90 days
- FoodOrders web ordering and conversational ordering, where enabled
- Configured AI telephone ordering, where enabled and production-ready
- The tenant Orders workspace
- The FoodOrders Kitchen screen
- Browser notifications and kitchen alerts that are production-ready
- The FoodOrders Windows Agent for approved pilot locations
- One validated Windows printer, or an approved network-printer path
- Guided menu, hours, modifier, tax and fulfillment setup
- Direct founder and pilot support
- Hands-on launch assistance, tuning and optional feedback sessions
Not included
- Domain registration and custom website design or building — available separately at checkout or later
- A promise to replace every POS function
- A cash drawer, payroll, accounting, inventory or card-terminal replacement
- A generally available Square, Toast, Clover, Lightspeed, Deliverect or Otter integration — those are planned
- Compatibility with every kitchen printer
- Unlimited AI telephone usage
- New restaurant hardware at no cost
- Guaranteed uninterrupted service
- Permission to remove your existing fallback during controlled validation
90 days
How the pilot runs
Nothing is switched on all at once. Each stage has to earn the next one.
Today
Build your restaurant experience
Choose your voice, phone number, menu source and launch preferences, create your account and secure the full 90-day Pilot for $199 USD.
Days 1–14
White-glove setup and launch
Your dedicated specialist helps configure the menu, ordering channels, voice agent, Kitchen screen and eligible printer path. Optional domain and website work can be added separately.
Days 15–89
Managed Pro in real service
Use the full Managed Pro feature set with founder support, menu assistance, prompt and voice tuning, launch help and practical troubleshooting.
Day 90
Choose what fits next
Keep Managed Pro or move down to a discounted $69, $39 or $24 monthly Pilot-graduate plan. Annual billing receives a further 10% discount. No new setup fee.
Fit
Built for restaurants ready to move
Start now if…
- You miss calls or lose orders during your busiest hours
- Handwritten tickets or shouted modifiers cause kitchen mistakes
- You handle pickup, takeout, delivery, catering or future orders
- You can keep a phone, tablet, laptop or desktop available in the kitchen
- An owner or manager will personally take part
- You can keep your existing process running as a fallback during rollout
- You would consider continuing as a paying customer if the pilot works
Wait for general release if…
- You need a certified POS integration in place before you begin
- You need guaranteed compatibility with hardware nobody has tested
- You cannot maintain a fallback process during validation
- There is no responsible owner or manager contact for the location
- You expect FoodOrders to replace accounting, payroll, inventory or payment-terminal management immediately
- A pilot failure could not be safely handled manually at your location
Commitments
Who does what
Your restaurant
- Nominate an owner or manager who can approve the restaurant setup
- Join the kickoff and tell us how your restaurant actually operates
- Keep your existing fallback process available during controlled rollout
- Run the scripted simulated orders before going live
- Report incidents promptly with enough detail to reproduce them
- Approve your menu snapshot before live orders
- Choose the plan you want before the 90-day Pilot ends
FoodOrders
- Guided setup of menu, hours, modifiers, taxes and fulfillment rules
- Kitchen screen, notification and audio configuration and testing
- Printer assessment, agent pairing and documented test evidence where applicable
- Named support contact with agreed channels and hours
- Hands-on menu, voice, prompt and launch tuning throughout the Pilot
- A clear plan-selection reminder before the 90-day Pilot ends
- A clean exit: export, agent unpair, uninstall guidance, retention and deletion
Safety
Your service keeps running
A pilot must never put a shift at risk.
- Your existing fallback stays available for the whole controlled rollout — we will not ask you to remove it.
- Live channels are enabled gradually, not on day one.
- If the Kitchen screen or a printer fails, staff fall back to the documented manual process and we log the incident.
- Compatibility is never claimed because an install succeeded — only because a real ticket printed and was verified.
- You can leave the pilot. Exit revokes paired agents, stops any scheduled billing and gives you your export.
Trial vs pilot
This is not the 14-day trial
The free trial is self-directed. The paid Pilot is a white-glove 90-day launch with Managed Pro features and hands-on help.
| 14-day trial | Kitchen Pilot Program |
|---|---|
| Try before choosing a plan | One $199 payment for a guided 90-day launch |
| 14 days | 90 days |
| Self-directed evaluation | Managed Pro features and hands-on setup |
| Standard support | Dedicated specialist and founder support |
| Standard public terms | Pilot participation agreement |
| Regular plan pricing | 12 months of graduate pricing after the Pilot |
The free trial remains available for self-service evaluation. The paid Pilot is the faster, supported path for a restaurant that wants us to help build and launch the complete experience.
Pilot terms
Pilot fee: USD $199 per participating location
For 90 days of Managed Pro. At day 90, choose Managed Pro at $149/month or move to $69, $39 or $24 monthly graduate pricing for 12 months. Annual billing receives a further 10% discount. No new setup fee.
Kitchen Pilot Participation and Software Use Agreement version 1.0.0, effective October 4, 2026. The $199 USD Pilot fee, refund policy, optional purchases and post-Pilot plan selection are confirmed before payment. The Pilot never converts to a subscription on its own. Request a refund within 14 days of purchase; a USD $19.99 administration fee is retained. Read the draft participation terms.
Support
What support looks like during the pilot
Pilot support runs Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time, at pilot@foodorders.ai. These are response targets, not resolution guarantees.
- Ordering or printing unavailable during an active service period: Initial response within 1 hour during support hours
- Significant but non-blocking issue: Response within 4 business hours
- General questions and cosmetic issues: Response within 1 business day
During service, the required fallback is always the Kitchen/Orders screen together with your existing manual process.
Questions
Kitchen Pilot FAQ
Put your restaurant into the future
Design the voice, choose a phone number, tease out your menu and save your setup. We handle the technical questions with you after payment—not before you can get excited.