Resources

Everything you need to get live

Short, practical guides written for owners and managers — not engineers.

Importing your menu

How menu scraping works, what to check before going live, and how to handle modifiers and combos.

Tuning your AI voice

Pick a voice, set the greeting, and teach the agent your specials, upsells and house rules.

Kitchen setup

Run orders on a tablet display, an existing thermal printer, or both at once.

Getting more direct orders

Link your Google listing, add chat to your site and win margin back from marketplaces.

Need a hand?

Talk to a human at +1 (289) 204-3399 or email hello@foodorders.ai.

FAQ

Questions, answered

Ready to never miss another order?

Take every order, in every language. No contracts, cancel anytime.

Security, Privacy & Responsible AI

Our application is built on a backend platform that maintains SOC 2 Type II compliance and ISO 27001:2022 certification. We combine this security-focused infrastructure with privacy-conscious data practices, GDPR-supporting safeguards, and responsible AI governance informed by ISO/IEC 42001 principles. Payments are processed by Stripe, so card details never touch our servers. Our source code is maintained under branch protection, required peer reviews, and signed commits.

Platform certifications apply to our backend hosting provider and its defined systems and controls. They do not constitute independent SOC 2 or ISO certification of our company or this application. Compliance responsibilities are shared across our platform providers, application controls, connected services, internal operating practices, and our transparent, review-based development workflow.

  • SOC 2 Type II

    Built using a platform subject to independent security-control assessment.

  • ISO 27001:2022

    Supported by an information-security management framework certified at the platform level.

  • GDPR

    Designed with privacy, transparency, data minimization and user rights in mind.

  • Responsible AI

    AI practices informed by ISO/IEC 42001 principles for accountable AI management.